QUIZ ORACLE - 1Z0-1161-1 - ORACLE FUSION CLOUD APPLICATIONS CX FOUNDATIONS ASSOCIATE - REL 1–HIGH-QUALITY NEW EXAM PREPARATION

Quiz Oracle - 1Z0-1161-1 - Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1–High-quality New Exam Preparation

Quiz Oracle - 1Z0-1161-1 - Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1–High-quality New Exam Preparation

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Oracle 1Z0-1161-1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
Topic 2
  • Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.
Topic 3
  • Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 4
  • OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.

Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q18-Q23):

NEW QUESTION # 18
How can the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance be evaluated for its success?

  • A. Measure the impact of incentives on sales representative performance and earnings by analyzing sales metrics, such as revenue growth and deal size.
  • B. Count the number of incentive plans created and measure their effectiveness in motivating and improving sales performance.
  • C. Assess the complexity of the incentive plans to track actual sales results and representative earnings.

Answer: A

Explanation:
The Incentive Plan to Seller Earnings OMBP aims to boost sales through compensation strategies. Its success is best evaluated by measuring the impact of incentives on sales representative performance and earnings by analyzing sales metrics, such as revenue growth and deal size.
Metrics Focus: Revenue growth and deal size directly reflect how incentives drive performance and earnings, aligning with business goals.
Comprehensive Evaluation: Ties incentives to measurable outcomes, ensuring effectiveness is quantifiable.
Option A (Complexity): Complexity doesn't measure results.
Option B (Plan Count): Quantity doesn't guarantee impact.
Oracle Fusion CX Sales Performance documentation, like "Incentive Compensation Guides," emphasizes sales metrics for success evaluation.


NEW QUESTION # 19
Which metric indicates the success of the Opportunity to Quote OMBP in Oracle Fusion Cloud CX Sales?

  • A. Average Time to Quote Acceptance that measures the efficiency of the quoting process.
  • B. Quote Volume that provides an overview of sales activity.
  • C. Sales Revenue that directly measures the OMBP's effectiveness in the quoting process.

Answer: A

Explanation:
The success of the Opportunity to Quote OMBP hinges on how efficiently and effectively quotes move from creation to acceptance. The Average Time to Quote Acceptance is the key metric here, as it measures the efficiency of the quoting process by tracking the time from quote delivery to customer acceptance.
A shorter time indicates a streamlined, responsive process, which is critical for customer satisfaction and deal closure.
It directly ties to the OMBP's goal of optimizing the quote lifecycle.
Option B (Sales Revenue): Revenue is an outcome metric, not a direct indicator of the quoting process's success.
Option C (Quote Volume): Volume reflects activity but not the quality or efficiency of the process.
Per Oracle Fusion Cloud CX Sales documentation, including "CX Analytics FAQs," this metric is pivotal for evaluating process efficiency.


NEW QUESTION # 20
Which feature in Oracle Fusion Cloud SCM ensures that supply planning recommendations reflect the latest supplier information?

  • A. Real-time Supplier Collaboration.
  • B. Increasing reorder points in inventory management.
  • C. Using separate forecasting models for procurement and supply chain planning.
  • D. Implementing manual verification of supplier information before updating supply plans.

Answer: A

Explanation:
Oracle Fusion Cloud SCM optimizes supply planning by integrating supplier data. The feature that ensures recommendations reflect the latest supplier information is Real-time Supplier Collaboration.
Functionality: Enables direct, real-time communication with suppliers to share updates on capacity, lead times, and availability.
Impact: Supply plans dynamically adjust to current supplier conditions, improving accuracy and responsiveness.
Option B (Reorder Points): Adjusts inventory thresholds but doesn't incorporate supplier data.
Option C (Manual Verification): Inefficient and outdated compared to real-time integration.
Option D (Separate Models): Disjointed forecasting lacks supplier synchronization.
Oracle Fusion Cloud SCM documentation, like "Supply Chain Collaboration Guides," highlights this feature's role in planning.


NEW QUESTION # 21
Which metric is used to measure the effectiveness of the Demand to Management OMBP?

  • A. Customer Acquisition Cost.
  • B. Forecast Accuracy.
  • C. Supplier Lead Time.
  • D. Inventory Turnover.

Answer: B

Explanation:
The Demand to Management OMBP in Oracle Fusion Cloud SCM focuses on aligning supply with demand through effective forecasting and planning. The metric used to measure its effectiveness is Forecast Accuracy.
Definition: Measures how closely demand forecasts match actual demand, expressed as a percentage.
Relevance: High accuracy indicates the OMBP successfully predicts demand, enabling efficient inventory and resource planning.
Option B (Acquisition Cost): Marketing-focused, not demand management.
Option C (Inventory Turnover): Reflects inventory efficiency, not forecast effectiveness.
Option D (Lead Time): Supplier-related, not a direct measure of demand management.
Oracle Fusion Cloud SCM documentation, such as "Demand Management Guides," identifies forecast accuracy as the key metric.


NEW QUESTION # 22
How do AI/ML technologies enhance the Knowledge Gap to Deliver Resolution OMBP in improving service agent productivity?

  • A. AI/ML for Customer Segmentation provides targeted marketing and personalized customer experiences.
  • B. AI/ML focuses on generating automated knowledge base articles, and agents manually search for relevant solutions during customer interactions.
  • C. AI/ML-assisted issue resolution suggests potential solutions to service agents.

Answer: C

Explanation:
The Knowledge Gap to Deliver Resolution OMBP aims to empower agents to resolve issues using knowledge resources. AI/ML enhances this by assisting issue resolution and suggesting potential solutions to service agents.
Suggested Solutions: AI analyzes case details and historical data to recommend relevant resolutions in real-time, reducing agent search time and improving accuracy.
This boosts productivity by streamlining the resolution process and minimizing manual effort.
Option A (Automated Articles): Generating articles is useful, but manual searching negates productivity gains.
Option B (Segmentation): This applies to marketing, not service resolution.
Oracle Fusion Cloud CX Service documentation, such as "Oracle AI for Fusion Applications," emphasizes AI/ML's role in resolution assistance for agent efficiency.


NEW QUESTION # 23
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